Returns

At Kiss & Kare, we believe every lip product is a little bundle of joy meant just for you! Because of the nature of our products, we don't accept returns. Once your lip gloss or balm arrives, it’s here to stay and be loved.

Exchanges

We want you to adore every Kiss & Kare product! If your item arrives damaged, defective, or if we sent you the wrong one, we’ve got you covered with a hassle-free exchange. Just let us know, and we’ll make it right!

Exchange Period:

You have [5] days from the delivery date to exchange your item

How to Request an Exchange:

1. Include the following in an email to contact@kissandkare.com:

• Subject Line: Kiss & Kare Exchange

• Order number

• Date of purchase

• Product(s) being exchanged

• Include photos of the damaged, defective, or incorrect item

2. We will review your request and guide you through the exchange process.

Shipping Costs:

If requesting an exchange, you will be responsible for the return shipping costs to send it back!

Address:

Once your email has been confirmed for an exchange, send your items to:

Kiss & Kare

11971 N Grand PKWY E STE 200

#243

New Caney, TX 77357

Please note, we do not offer refunds. Exchanges are only provided for damaged, defective, or incorrectly shipped items.

Thank you for understanding, and for choosing Kiss & Kare. We’re committed to ensuring you love your products!

If you have any questions about our Return & Exchange Policy, please contact us at:

Email: contact@kissandkare.com